Privacy Policy

Last updated: 24 July 2026

1. Controller

The controller responsible for data processing on this website is:

WhiteNode Holding GmbH
Volmerswerther Str. 32
40221 Düsseldorf
Germany

Email: info@labelloop.app
Website: labelloop.app

2. General Information on Data Processing

We process personal data only to the extent necessary to provide a functional website and deliver our services. Personal data is only processed with your consent or where legally permitted. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or modification.

3. Data Collected When Visiting This Website

When you visit this website, our servers automatically log the following information:

  • IP address (anonymized)
  • Date and time of the request
  • Browser type and version
  • Operating system
  • Referrer URL
  • Pages visited

This data is used solely for technical operation and security purposes and is not associated with a specific person. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in operating a secure and functional website).

4. Demo Request Form

When you submit a demo request via the contact form on this website, we collect the following data:

  • Name
  • Company name
  • Role / company type
  • Country
  • Email address
  • Optional: how you heard about us, message

This data is used exclusively to respond to your inquiry and schedule a product demonstration. The legal basis is Art. 6(1)(b) GDPR (performance of pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in responding to business inquiries).

We do not pass your data to third parties unless this is necessary to process your request (e.g., CRM or scheduling tools). Any such providers are contractually bound by data processing agreements and may only use your data for the specified purpose.

5. Cookies

This website does not use advertising cookies. We may use technically necessary session cookies to ensure the proper functioning of the website. These are deleted when you close your browser.

6. Website Analytics

We use first-party website analytics to understand aggregate usage of our public pages and improve the website. The analytics event does not include form content. It may include the visited path, referrer path on the same website, device category, screen size, interaction type, and a pseudonymous session identifier stored in your browser's local storage. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in operating and improving a B2B website).

7. Third-Party Services

Fonts: The fonts used on this website are self-hosted and served directly from labelloop.app. Your browser does not connect to Google Fonts or another font provider when loading this website.

8. Labelloop Platform and AI-Assisted Processing

This privacy policy covers this marketing website only. The use of the Labelloop platform (accessible at my.labelloop.app) is governed by the separate platform privacy policy, available at my.labelloop.app/legal/privacy.

The platform privacy policy also describes the AI-assisted features of the platform, including document import analysis, the AI analysis assistant and content translation, which use OpenAI as a service provider under a data processing agreement. It also covers the hosting of platform data with managed infrastructure providers in EU regions.

9. Data Retention

We store personal data only for as long as necessary for the stated purpose or as required by law. Demo request data is deleted once the business relationship ends and no statutory retention obligations apply.

10. Your Rights

Under the GDPR, you have the following rights:

  • Right of access (Art. 15 GDPR): You may request information about the personal data we hold about you.
  • Right to rectification (Art. 16 GDPR): You may request correction of inaccurate data.
  • Right to erasure (Art. 17 GDPR): You may request deletion of your data, subject to legal retention obligations.
  • Right to restriction (Art. 18 GDPR): You may request restriction of processing under certain circumstances.
  • Right to data portability (Art. 20 GDPR): You may request your data in a structured, machine-readable format.
  • Right to object (Art. 21 GDPR): You may object to processing based on our legitimate interest.

To exercise any of these rights, contact us at info@labelloop.app.

You also have the right to lodge a complaint with the competent data protection supervisory authority. The authority for North Rhine-Westphalia is:

Landesbeauftragte für Datenschutz und Informationsfreiheit NRW
Postfach 20 04 44
40102 Düsseldorf
www.ldi.nrw.de

11. Changes to This Policy

We reserve the right to update this privacy policy to reflect changes in our data processing practices or legal requirements. The current version is always available at this URL. We recommend checking back periodically.